- ACH Written Statement of Unauthorized Debit — Use this form to dispute an electronic transaction.
- ACH Stop Payment — Use this form to make a one-time stop on an electronic transaction.
- Affidavit of Check Fraud — Use this form to dispute a check transaction-signature must be notarized.
- Affidavit of Forgery — Use this form if your signature was forged on a payment.
- Member Contact Change Form — Use this form to update your address and phone numbers. Please email us a copy of your Driver License or State ID to [email protected] AFTER submitting Form.
- Loan Change Request Form — Use this form to make changes to your loan payment method, amount, or date or to request a principle-only payment.
- For Visa disputes or fraud, call:
- 1-844-368-1835 - Debit Cards
- 1-855-851-5344 - Credit Cards