Contact Us

Important Numbers

Member Service Center

301-944-1800
800-95-MAFCU (800-956-2328)

Call Center Hours

Monday - Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm

24/7 Cardholder Service

301-944-1800

For balance inquiries, payment information, transaction history, statement requests or to dispute a charge:

800-956-2328

Travel Notice

To set a travel notice, call us at least 1 business day in advance of your trip and provide: last 4 digits of card number(s), the dates of your trip and your destination. Members can also use our MAFCU Card manager to set a travel notice.

301-944-1800
800-956-2328

Debit Card Support

Lost or Stolen Visa^® Debit Cards

844-368-1833 for 24-hour assistance

Visa^® Debit Disputes or Fraud

844-368-1835

Credit Card Support

Lost or Stolen Visa^® Credit Cards

855-851-5344 for 24-hour assistance

Visa^® Credit Disputes or Fraud

855-851-5344

Cardholders alert notifications will come from:

For voice > 844-650-0544 (English)
For voice > 844-650-0545 (Spanish)
For text > 844-650-1775 (English)
For text > 844-650-1176 (Spanish)
For call back > 833-735-1897, 833-735-1891

Phone Tree

Call 301-944-1800 or 800-95-MAFCU (800-956-2328)

Press	Description
1	Automated Member Access Telephone Teller
2	To report a lost or stolen card, to dispute a card transaction, to activate your card or to set/change your pin
3	To speak with a mortgage or home equity representative
4	To speak to a service representative about your account or loan, for online or mobile services or to schedule a branch appointment
5	For questions on Death Claims, Subpoenas, Garnishments, Levies or to speak with an Asset Protection Specialist
6	To speak to a service representative about any other questions or to become a Mid-Atlantic Federal Credit Union member

Receiving Wire Instructions

To receive a domestic or international wire into your MAFCU account you will need to provide the following information:

Our Routing Number = 255077477
Your MAFCU Account Number = If savings account provide your member number, if checking account provide your SDC number (account number at the bottom of your check)
Our Address = 12820 Wisteria Drive, Germantown, MD 20874
Complete Name of our Credit Union = Mid-Atlantic Federal Credit Union

Text Us

You can reach us through SMS by texting 301-944-1800.

Email Us

Email MAFCU

NOTE: Please do not send sensitive or private information via regular email.

[email protected]

Mail-In Deposits

MAFCU
P.O. Box 2270
Germantown, MD 20875

Emails to MAFCU’s Supervisory Committee

NOTE: Please do not send sensitive or private information via email.