Unless otherwise prohibited by state law, and solely for fraud prevention purposes in connection with accounts and services we provide, we may collect, store, and use member biometric voice data to authenticate you. Biometric data will include a digital print of your voice captured, converted, stored, and used to identify you with respect to account and services requests you make.

  • We will protect and store biometric data in accordance with applicable standards and laws and will use such data solely for the purposes outlined herein.
  • We will not sell, disclose or share member biometric data, with any third party except the licensor of our software used for our internal authentication and fraud prevention purpose, unless required by federal or state laws, or pursuant to a valid order, warrant or subpoena issued by a court of competent jurisdiction.
  • We will use reasonable care to store, transmit and protect from disclosure any biometric data. We will do so in a manner consistent with which we store, transmit, and protect from disclosure other confidential member information.

You may opt out of having your biometric data (digital voice print) retained and used for authentication purposes at any time by calling us at 301.944.1800 or by providing written notice to us at Mid-Atlantic Federal Credit Union, Attn: Member Services, P.O. Box 2270, Germantown, MD 20878.